This privacy policy explains how information submitted through the Mann Filter website may be handled. The site is built for professional automotive aftermarket visitors, including catalog teams, distributors, service operations, fleet programs, warranty groups, and repair networks. Most information we collect comes from forms, search activity, and standard website analytics that help us understand how visitors use filtration content and support resources.
When you submit a request, you may provide your name, work email, company, program type, vehicle or product context, and message. You may also include part numbers, catalog references, vehicle ranges, market details, or service workflow notes. Please avoid sending confidential commercial terms, sensitive personal information, or data that your company has not authorized you to share through a public website form.
Submitted information may be used to respond to your request, route the question to the right support context, understand whether the inquiry concerns catalog alignment, fitment review, distributor planning, or service operation support, and improve future website content. For example, repeated questions about Mann oil filter lookup or cabin filter category naming may guide clearer public documentation. We do not use form submissions to create unrelated consumer profiling.
Website systems may record technical information such as page visited, browser type, approximate time, referral source, and interaction with forms or navigation. These records help maintain security, troubleshoot broken pages, and evaluate which content helps visitors move from filter research to an inquiry. Analytics are reviewed at an aggregate level whenever possible and are not treated as a substitute for verified product or fitment data.
Information may be shared with service providers or internal teams that help operate the website, handle inquiries, or maintain business systems. It may also be shared when required by law or when needed to protect legitimate business interests. Inquiry records may be retained as long as necessary to respond, maintain context for follow-up, improve support quality, or comply with operational and legal obligations. Retention periods may vary by region, channel, and request type.
You may request that contact information be corrected or removed from active inquiry handling where applicable. Some records may remain in backups, legal records, or aggregated analytics. If you receive follow-up communication that is not relevant to your request, use the reply route provided or submit a new contact request asking for a preference update. The best way to protect sensitive data is to avoid placing unnecessary confidential information in the initial message.
Send a short note through the standard form and include "privacy request" in the message so it can be routed correctly.